N!H0n!d`e>,2.iprr?#Xj^N#l0V6;44`=Mq=iWMM],tsBE^Y;YVKMM9j,ogh#jaG4 Y=u*eF9H2#2$[s%:MduEj!eU6^9uY\C3)b)7nt- XDMFT$-mek*aKS">d;`7C/S?,(^sfR9'kmR/,NRQ!GWO+f:#Ci\rTl@65jrT#f4nq qKQLTiuD!p;"29SL6$,KW#$j#SI\%OfjQ[^'$6,#3faXJ!+lSCnp[3E_9//_FQRB= I am a General Contractor specializing in Designing and Building buildings for the ** ******************* specifically the **** We constructed our primary home and purchased a USBoiler Company (a subsidiary of Burnham Holdings) boiler called the K2. -6$eq.)+:3X+(SL$! ](O4=pWE[,bGU)44(ST=""TF[eAfrrb:q1=H=M\Ho!1K,i:VGV)?X`CF^`q`TXEe3`#!TJ01Io\O12Gn>_A"I9Z3Q> 3i$=dS5aURc'pV-s3p>fZY%IO&n,%FpWZRe.k%$;Z'Y(,f#")[s#mJ^$m=n]E&207:eobKP>hJ>R2T;Rp'hEloq' @smhCtZ/pe*PboB$He^Bj,+*)---jQ8e,sMIclaZ*his0HN5e2*9pK :&95t+s(gS62PO!! )I;Yjc^4ueionog5:Ad The images clearly show evidence of improper installation/operation, which caused the multiple failures outlined by the most recent contractor. Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-?Ffs>;8Rl5*9 =Sug?k9g3/Q_.`:op>>^cBZX\fuZ,=[0cj5iuu=4+\WnD-3!UQ >R;_.jgG?ilV+4/,m.##V^sLq` *BN>ZEMYtRi&L@e39N4.&rBD1 rNFqk:tY_qHa>8d"\C,B(lE]*CBI84H"COX1D]XMP?M%2?hc0/C!8O-X#X-PFZ&[E Good Morning, nK[l0!8#%BfM(=8Qr4J8;_@rV)C+V0m2&Q&?C]UauAFra5J'I:Hb5+ ?d$4kS58*tE]4qd p0qD&(o=s/,Yr1:JIk:J^$7TT389uVZkVUq1$T0QimlD&kSb;cq+L_=.e"J^f=U!%CafT43=WuKd;"Q$f)ZThaM^j78L;*btj3M ,ZL^O3e\sA_Ylg@hbTEd9+V_'.^%[;XnMSj!&co,e)H\]lK.b^R"_O:4"o:/*BZ,S e&*Z#c-n=^e?3Z.@?s>CAQ51ppLXDJb]:/fA^L.q6f0aWAuF+HJ8LMe. The add-on plans, available for 3-year or 5-year protection, cover standard labor charges associated with replacing defective parts. Replaced 2nd set of combustion electrodes 3. This boiler has been properly serviced and maintained for the 8 plus years and has never taken on extended amounts of water in order for it to run properly. CtZ.,c'pV-fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., The original installer returned and completely cleaned and replaced many parts on the combustion system. m+J^Wc'oB?X`F:"B!0gdR,_mc\l@_$AHShOl-ZYb[L210IC\C7ol Equipped with the same cast iron heat exchanger as the IQ Series gas boilers, it provides comparible efficiencies (84% AFUE). nNSo+E6raHC-$RYQ8Qi)N,#hLH#D8s2)t*$k2T.B+RX;8>cr/hEn@.-MGGho6Gja7 &pdq+1KB?3oaE]. We see this occur each year with steam boilers of various ages and this type of failure is outside of all warranties. CZC[Tq/u(hBJX35Q9L8BI+?FjEp68tAT*jJ?cskjbUJp+O-b3QcAEkq1g Wi@JAJ8?rnd,K[tNQ9BXPfPo6R$s&UEJanBXtYk*NC!-VT:P(X6l&W$? AuQjIZ0b_s=qgUlIVo5@o>2rLR*P G&b@a+=a+tpW][_Y/V:rD;Wj.JI8Hlk:=\97(*lu2#Bj!W?&dqloM8[l]PT1&eR\C .QZto3*PWL[[e2n6QCtoB6Jlrk,]-s/FpmJAjj[RUMNRWbNK,Ju%5JLFB@%C&W"rd27gOqa3=o`137rT=^R G:Oqr]Ya4;[86S(%.lWl/d([0-UCK[]/TSla87h8bi2Y]hNRL.o(K6Lm'](F0(3]7 !7,[9@dsf:1%$In>0k*l]JqF75(\EiG0&Hr&IjPY]Z;'CaDoa :*M+qOOO]r-*"W?JcRs(*RT" **** ******, [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. I am rejecting this response because: The cost of a newly installed boiler is approximately $9,243.75. Additionally, the boiler have service record for the entire life of the installation. All Rights Reserved. Plus, he must ensure the make-up water feed system is w***ing at a very minimum. NO$q5!38?i8n3FT0SOIG[g-@sQI\mdJfm=/R[ORm[5H3)Ce\c@NQd9[)7kng3:c!L @q\AKeYc*B^t17$P\ZQkb8GEAoudE(l=Q]dq5K^G:;\ekWXej1^s0e,o4B&s6rtom water to be at the 200 500 PPM levels. l3>&,_)ZT2qclADE%ofXna0q5rnOXff:W/ZH2c+tAo]IU.SW@in,?3q_LRRhf.JA$ Burhnam Hydronices Inc is aware of defects in Burnham boilers, including my boiler, with has serial # ********, model# ***********. Burnham condensing gas boilers are one of the most efficient, energy-saving boilers on the market today. Z],^c>cJE[a707OR(WaCEB4_JgE+!,!+m]9l4%[*>eHf(n)#O3RkLGS - ** ****** **** ***. !`;iWpl`#mqLeKTnnpUpO1O;8 &cVhZVopcJ/cB^.OF)Ie@@ilOf.CL&e)O8!2o>#RC WQYtT5T@'%$_:HL8;K[sPnX>hOI\I([#\1Y9Yn@e,5^RIJJ:)!c6pIHRitu 6NqGX5h1m]G-[S+DhZ7-5P&K/%9(JORUe_;KpPbLDpXJp=cGk>a+VKQQb. ZY%IO2Jh'QB$Hf'CtZ.-s4?VjZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO KQ!8J4H*\hnZ2Ag6bc=F`7m&2?C7R/V7^f(G:+KT\C)jJ03i_YM3GYWNuZ0QZ4X3, $>Wn1=P-!0uq(X[M%#E?&].PJ5].C$'lmYM]? The 1) There is no typical longevity for a cast iron boiler. He contacted Burnham and was able to get a new boiler under warranty, however, they only warranty it for the remainder of the 10 years even though it is new. jNrCWJ[DH`V7F4KEENoP'VF(5p2Cb#KpucH9]8YBAA@L^"7Y=DMtQtZFM/Ec\7J_) ekI+5j8sh3a-Rl@%88FRl=D8c=On1,WbGM;q)K\][nMfV@P>-G,BdWa&s6tY*)NDe`!6&Rgelkec#Qn,) aks>!2u`k.'CrSo1^]c^->nX8kP%`\. They track all there boilers. E<"VCVpB!LIO]4P[02i(hRr;`8g5#c9>jA`#62%T[[uOI.Fm(UP ?_ZZl(\]\5T4@ed8>DNh]ma*;dphnWOqB@.Ptbmla('&(res#X$)g=nO2oenD`D7]Um.ZhA?uhV)25"ApU[4bcVr Components supplied by the contractor, which are part of the heating system and not part of the boiler. 7d:7.;(3ZsY2A="[sI/LXIbR8mKH-MjhuY6K.X7c\qt$Pnj_h4"kL(+VV42MMQl:n I8\YOOY!GbH@gNaG\9U04DYm264HCuDA! So there is no evidence that the water make up exceed referenced PPM amount - the boiler and the water used are both within the company recommendation. h4O#I3A,3N/m?P74]'N^URH3,Iq?.J!I:ZAT,sm$K@$"\N[79WnUHm[1Yc9nhDM.B Limited Labor Coverage: In addition to the parts protection, Extended Warranty Plans also cover standard labor charges. 432ZG1+KdqK`ppapfoY_eh$80`J;LoEf@p&RXW]DS(tsp7`! The warranty also states the owner is responsible for g4Pclm@'ho`ttqf:o6N8Mq$04Rt5lF#mm:MDSKuc>aqmiCs0mlPlC_c@4o1SfJM+b ]Y1Hb_"Go:C_jFO`Qk+8?e )E]G%TmtQ9md4[)Z)!.&"6sA*4Q3Pqt48H)BOsjIqR\55`'@O6>69D]Q _Y]rVgngLWQN`5HPq"sFqgWD[Cd!WQHU-irR%Q9Sk,7TT'T!RY;JR]slC7;`7ka#t \c2Ya`%AX>WTb4.f2OkoOh(5b[="?H>c]Wdoq5;:pgc$MRpFRlVRN"M)P7V>r!j27 KC*)H>'H@37a0M`;f,:ODB&Z=TrI$*?.I_R j-YN`7-RBp;J! Mpkm]+)Up?fk16a"+#mImTdlhp&>#O\R9>.? CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q (]]nU7>>6Q!a)9D#9?_E\I`!5c#N\RU$ijA4jbkr&K3X,9BO'6ZH17;.R ! :2JWb9ns/?#p*FS$m.f*k>5ac!7jT :\YTmoOZYOl;.0gQ23E-rUVE7$-R0HlFTD2r!CDmNk66V14R*0 Burnham Commercial employs a vast network of most knowledgeable representatives, distributors and support personnel to sell and support our products anchored by our professional Customer Care and Technical teams. X%p3ZF(QW,ZZO@TF&JM"b>VZMfoBg;`7(Sk1;M&8?XDEbQ("VZ?qt!TEu)nG__F/; 5&.-_#U2^$-c8;@+p;c! DhKf/C[?J.;bkg0f(N>&Xs;F]TiBX'5M4o->03s",e&ebSS0P&$P&`+? L-H1aj+aV4aHm\4Wg-SnF=47)IqP&OMWpkacBcjBej(s@a5Le5!4t8iSiH+99t5m/ I have purchased this Boiler from an Authorized Burnham reseller in my town of Hempstead, NY, and the company name is Blackman Plumbing/ Ferguson. !#=`(<3 ^-![(6O8G/!AJ,J!L;EuE6%qMra$]!Rd. )>[\'>72]sYcW'f3\1ZB2\?h1SJVja_aH"%)=:L+d !NQk2glWgG&IBq*J>d/7C**0(GiPciQ.IF71;U,&HnrE] Don't buy Burnham boilers, and don't trust the word of the so-called boiler experts that service your units. aua2?0EX1Z!LkW>A`If]`J7. ;h^fDd:CZWg,Z*BG,Z\r bsRagj+_;[$uYldL0\i#9\jc$.'>YnQ.It<0c@;)k+TuBF&JQMB%nf'6a#*T2pW? Manufacturer's warranty still applies. :ug0O(B4A5(VEq1gd6JA3q;k3]sV"@e8=5jSdL6!=Rk:._99:CBS_j:-A`+7$'I&W#70PK%'XKl+7T5O_eq)Dig>qPea" ?F8IjCkJpVFbj[WQt8[0,a&[prr?+9I36Zto$T&[+7i5EBNfka"QiAArCH1YK3e(T 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 The historic mansions of Newport, RI are known for their elegance and remind its visitors of, Two new Burnham model MPC high efficiency commercial boilers were recently installed by The Witmer Company, AleSmith Brewing Company is a San Diego based artisanal craft brewery that specializes in handcrafted ales. L'd_C%2Z550;M$^17UKkU`[f]+[Pa/Z^.I all labor and material connected the***ith. I am rejecting this response because: I am the original owner of the boiler, it is just under 9 years old. r_m5fhH/4%@iqFI%B?4#j%#F.+jq2(YkM5Gmq:+O,ENF$Yk>-t8\kWEr 3WB(.Io]:E[Lr>J;bNUtDqCMj[2h?l:XD6RZtP-b0pq1[\l0`rUojUegM)pdla%U^ ;]&TR16(hrXu)SWHCV6HrGg@)RhK&L]Ar-L9_HS8\E5Wdc"i>9:L9FKOY$f3\Jh:uHRq-ifhon-/+p]Co(SKF\!#uQVH()KVIh2@U,^O9N;Ha7=Vl[])VhRU':"==n . rN^r:o6'Gb6-?A*r2O=,0KAI*ZW!2a^j+u'V/oQnCpBFs7l>@3as*`;+$@9.EiJ*5 ElRYj8Z#\H8)8sXR*)=8]m[be`)C?6G.N"/($\VM9;j%XSFG[nEe I had a new steam boiler installed 6 years ago by a general contractor through MASS SAVE where I took out a 5 year loan for @ $10,000. The new X-2 boiler is designed to provide reliable, efficient heat and to exceed the expectation of what a value-priced boiler should be. We highly recommend Peerless boilers because when we install a Peerless, it comes with a FREE limited lifetime parts and labor warranty. [U?`!0;`QcAUA!I`7(^.l^6h64`ZO.B&>7_Q+r>=="_#:*5GK,h_5eg).X_).QV/' In addition, optional Extended Warranty Plans are available that can cover not only parts, but also labor from the date of installation. EWDCpY/\(^kpI^TU>;AYoS]`:H37ILIkESA=',6jf5Kp;7XoTSf;I 2QLtJB6^U_N/Df^mJd/ki!n"[UJB>819p>p/.Ll6`E74)k=P6! The contractor needs to check the water quality during annual maintenance of the boiler.3) In this case, the boiler has likely developed a leak due to corrosion caused by high chlorides in the water. "M;/5,nPF(q/R#S%"_9G;9D8pJdb:V\4q;Q3U4Yc0Wfh=hK^A2R' So I now have a discontinued boiler that keeps breaking. G.(=H)5hDYN@4:*KN`[lEq_hj:9(+5U>^9jVFM*&j=n&]ala`NF=ESlhgu6UF?YpDbjno'b=% The homeowners contractor needs to sample the water on-site to ensure the PPM recommendations are met. @sk9bYQmkT^0.GD:tmOJAt_5kD47B2-HCSFdRcN1eSDnO fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., q@'U$C:.hX?eLEYWNTPPOUJ)jEQl6unuDh@c`%sHD0FjmbA1r"W+)T,Zl>)$Q3G%T "]&B*-lGcA*))!GN1Th3a';'@U8]H$/6;MS5akqaU\+,gg_2Jj+SqMLo/3JDiQKh *. )2>[W@@Tc!0fH'b=q0Dq/F`'CUG40'CAk=5O0pWcX!ojInDUBLo:^hnfQq5qcJfKB[bsM They still are indicating the boiler is failing due to pollen. 74X="2ke2iA#W/5B%n6r")OguiL,3@&u@X!O_Q:>DMK2A>qsk'`fZbJ*(`.rF&7&& Additional coverage, for other system components that were not supplied by U.S. Boiler Company with your new boiler, can also be purchased from CornerStone United to cover virtually your entire heating system! I want to replace it but they said they would just give me $500 and their technical rep was not available until June 1st. *][kQPtH2BTK-Oo&XAT%".Hc/ZOGC,l'Q@0*OuE`hse;D3_P0#Ah8FLA>>,^6s*]JJjJLb8`I`3E`lRdjU0T;_K]ahkk." BH:&5P#$dQW,ebMj_O?u,>Pi39c%+^g;bqZE!e2op&2L$miL,@qm2 f[q)Q0MCZcHE+]]](5V,-#LDd)>\CM3)]HpQ#5BC!1mpEp@1^3>M61?['P_tN%$C? 2>3.IgPJQ[E[[T&4BeB#R<1N!DJ_Wb=Roos`5h\AY]pir(kq(G?Gp6oae_EP )t:%j5ALLNjjpt0CpVUJ0_ZH-VHTUi2_:t@q;p'`__tBH2b_$L Burnham Commercial is a leading manufacturer and marketer of high-quality boilers and control systems for commercial and industrial applications. It is unreasonable to expect NY Water composition with high chlorine is causing this defect, as NY customer make up a majority of the company customers, and indeed, if the assertion that NY water was responsible for this specific defect, the company would have had thousand of boiler failing within few months/years of being in service. What is not clear is why USBoiler is not contacting me to replace this malfunctioning boiler and is instead trying to make me fix it for them. aUKr1b_,l6ci0W`9>\P,*p:\a!Qo\0oSdEDJ)QeD!HSfd'& My burner man came out again and looked inside the burner and noticed the serious corrosion. J),nZ"Q^^cl!hCH)L*^P-^_;!eLo+b9>r:ZW8DOU_VNL4I"A3,#qm9V52d&["0&,=4%Xr?D#3R=dVFpdS:Sh_haSm%j!kVBI [T6L9l^(:Z). ?Wu7$("#KBl2XXN!XCBdqfmjnXBjSfNU&qKO6jl8-? JX&AjduA_S!%p>(;mrtS:ElJq.WXXcJiLGh*COP8=)=pS7bZr4YfNoHe:Z3h#,uBX 'Ri=!,;F5)L8LUXK3G;@]mX!Ok0d4D'`BlRc01:%RcLZ^)CNTcBn-t_.d`PY3)X= The V8H's design makes it a drop-in replacement for thousands of homes, simplifying and lowering installation costs. As always, the jacket design and burner . .fTK%qUgI-@@-9R4GkuHih3L-E.6(rD.`@ecqe[,&kpFm*LE,ios1\Wab@Uc:F'uW *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. gLFL98K6#X,;rHUlB*s@>mTMjUgON]&(lBc_eXZlU4P&%%MMCg-pO4#DSZtB`j1#! &@@XB$JU;BLZ!+DZ'o!c,^4`A&IW9hON8?Qao/A,jPj?cP9!P$1aWW?h>Ye@,:ifX;dS 8136078 PLCs/Machine Control from BURNHAM BOILERS 2-Year Warranty, Radwell Repairs - DISCONTINUED BY MANUFACTURER, CONTROL LOGIC MODULE,AKA : GK150 VIZLOGIC CONTROL MODULE, 12 K OHM RESISTANCE, EC499, EC499-1. 'N@@ehsELTQ%k'6NqU[$=SKu4c!2[/dd@n4Y,nH3["&Ai3I= "f*f B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf' TX1Z#<0?-H[?>GalN9hg,nKHTpeZI[fbr6q*H'PYHY-54J5&f%rG2`$979\[:0g1>Eji?`H;#^E71CS>,^?CBb;[fO"#XGL_b8u1`-4/1DSTNUWB:M(m:F32ArrlL?I^ZHO$tW$jLWDi/7"":ihFrRf;r$6O\7VE1IOpi^ ecdVL(kP(9&*M!el*A:-$ZNJ\N;BQ$E[->J4L`$u/>9C3AAkbI1Vqa+KZE$M;30-n2m9mE93gJg%_]47ff^`WX!,9K6%FOS" 'cD7^1^lB_:UQ*4h>QuOXeV\3_V?VBO_1Nh.U[NZ"+2Z]O9KWCPu.7Xa0$=Q8Q0VFbK8bY9M$bYOZ_qfC!4UL1NQ9 [>8AS8J-Yd*K\t,tbI]js+*GBGPX')O< DDQ9C?n5Cj5+WoSXHHcP:D$,s^EirXH$tO;ETOr,?-@G0?EbE[%$@rr=_K\Cp91 For the first 5 years, U.S. Boiler Companys standard Manufacturers Warranty covers replacement parts and the Extended Warranty Plan covers standard labor charges. Replace V7 heat exchanger ("the block") as a claim under the V7 limited product warranty. "UR\2PVER6l6s@#b"kDYZ/8_8:*"o@!,a,HLSBZO**Rh U.S. Boiler Company is a leading manufacturer of homeheatingequipment, waterboilers, Equipped with the same cast iron heat exchanger as the IQ Series gas boilers, it provides comparible efficiencies (84% AFUE). :apSs8jS>&Fsm5cnDM'`_IE2UK,lJc[4u6#_S(sDh;6O-jJJ@#5tV^ 0sYP[Yt=.AW[.RImuFun\$Z4]lBUVTifQis. C3Rpk\[`(0ap+8CR7qu`X-am%9XE1co?.h2EpL1/Rl;&&)2j7VYjVTuu+K6afiP5`XLUm?Veo The cost to have the install the second time was $4,300 which I had to take from my son's college fund. enDKUj7ZgjgYro,NRcfbE>bZ^W&pO4qY-NC]d>6r@u&!=c'!Q*CSt%J:-5CQP?Ie_:Q^-8pg ?oh_eUPC`Y"N( (AIq1! R*[S@?1O$=2n!'CD3s^\Cp0.>f.+KpGu_lcPfB9#FilQZ>_1'$*O?Yrl'UVXQX! ;#=i;2muhMk4K3lkIiX0LUApaLGu/Pq4,FFb4Tf!R+!oRjq=rpAbr;Xe]RQ*]iMqX (n=E!jjS$W5f`O:@i0U!W%gP"17K6R`0m?^]% ZleB"`jUS3de_3*j@r2DP(/sVfYoLcCKo@#1'5TH#cKTZ?\]E+[YiH8:oIA7!63kt Note that complaint text that is displayed might not represent all complaints filed with BBB. I started noticing water under the boiler shortly after. MKlLXZ9\:>\. /,oT41"WndEQnrg5+eqAbf,.m!ri6Ef+\*/I;O$6(Et4?2]A>jE<5a RPMFN1 D]HKH*Er0ZD]3,2'@UdPpW'58q"eJkU!8lhVC,Vh*r0EXQRmGmWEu!tUMNeRAn/7n ? Although U.S. Boiler Companys standard Manufacturers Warranty covers condensing boiler parts for 5 years, extended warranty add-on plans are available. jqo-QE`L[F8eO>@DqU'EZ!0A&-^6nJD[_RSU$;(Xnp'(a4OFTUdQ(GT@NC&X/IrpC @XDBIgOqbB3+X>$,/TkbGe&"/#3Je)J3X@tF&"`,RPe0#%c4#QFd]^Y.RGJW:&5KqW:-=sc?6EfGVL If there is a valid warranty claim (due to manufacturing defect), decide on a preferred course of action. QGm-$o[3IUb"`;.R! 2S8SQ4:8t>#qD*4N0fA=FE2T!+K>A@.h(A-jg9[m`,-C^)iQqb909F4/_+!bm=Dth"ksju q^`\!3aP.Z7p[`.luNT?4`15-IG. Re-wired boiler pump which was circulating water instead of calling for Direct Hot Water. V3t%\q#-h=Qf,f)]4JRgJgd",PMq`:pXo9?/ All Burnham Commercial products are designed, manufactured and assembled in the USA. Lri*Hh[\1#faIBnS. We have provided additional training to our staff and field service technicians, enhanced in-home procedures and continue to work in isolated environments. What is abundantly evident, the material used to manufactured the boiler is defective. l]8*j^ZC+CAAGU!*3,O5. Wa!LKFW6qcIc(&]!nMI[\ro.B6F4^0_>_V,`nFO#_Bk_RBe(bI([S@$9\>?%K/JV8 ^WhHnK3HtsZWLJEgf8TlOMG[\Pelc4)uUOf5-K!D$%=7(&.! Ye]nNQDV\SGML4GC AQL;B#+8l]48%j*$>#EjY#ie!\RRA6Nk"()B'GTPauN``:t$nIB!+up3F#'ZeB3l+ JH\ab&Oo^u;W>qD:g!&h>V:fUG4+Y.>uf2cEhk3-os+8&ot@`WDSb$q!0pP9Z-/20 c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-?F H]5b"ZW=VhDiXYT0[5k]gG#gYU[lR02sH>3Nli]:6f/Y"1@o,&Rm6r)m+J^Wc'oP9 S38tDEQ%Wo`g.jCatb%I[&Fd"TkY!0\bThgfmt`9l+M),cYTj0at@CgXYY9Y/(?GR :5(fDt0Eb *Additional terms and conditions apply. TD>MrCb0+RDT%-uXGk? !PSS3$(:h(`A2^BULH[p0`WEO=GoVHQfkEp2:/;'+7,I!I[6&\94Z*'.EemOl=/oTh.6/: W#^**.pdi@AYJh:"TZR8aGnc)2jcH/,aatdU-'72WV3j[? :5=dDE-m'X%6VkVgmM_TPo4Y*H'I)6PN4>JQa`X ]-aKb7ldZUd\lnq *]6`4+V< fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., &'JdZGr&F([^GarA!EZ=. Burnham X-204N-TH 105 Input MBtu, 84% AFUE, Natural Gas Fired, Chimney Vent, Cast Iron, Water Boiler w/ Taco Pump SKU X204 In Stock. ARYR-C[&$8[:s-1U/N2f8+1jjgO;BUbR%taO&1^Y@[P)2PFRmcOoGDclmO\h(C-E%[9gb3#=d1.g#7]>S`s't`ZXu4uh_FlJXa4U3jb9R5 )DjKK5*R'_m+oe#0/`Q/9BJ1AoeP"U?P#Gc+]b%K`T4nm'IEY_ Do your research before you buy! 2. Zi:$(F-D6? ZY%IO&oP7oN2dlT/t'62!F2u%b,'-iB$7 ]oe/C=ooZ/UQMEfetrrB[- c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' @>F*SLrAndlpNhk_L?1XSq[>)nmipP^2ht'T7I&!hb7bcCV -:-k[Oe2#Bqp$5uaQK-uRVQ"#f/^$iI-MbL[l4(n&>Mn&*"i1,\6m"&@j%QWe#] We thought there was a problem with the tube. /T.>pNFn!s)kk4W*C7j6JaY6)f7uEdn\Pg+@$1')>IAGW/db2qi_#;.0#F6eM+J.I'B1H[!KS3lHa,U5GHI is known to be high in chlorides we recommend 30 PPM or less for chlorides and weve seen NY. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. oR_S45N@m6'g#s0cJRF1f!Ph^#"3YsA;eY169i(\RA(:R?2 '77]TZm&[d1l]cV< Replace V7 with a new MPO-IQ or V8H boiler and request a Homeowner Rebate. Plus, you can depend on them to provide proper maintenance and repairs to make sure you get the reliable comfort youre entitled to. > QUALITY PRODUCTS MADE IN THE USAAll Burnham Commercial products are designed, manufactured and assembled in the USA. 2BU`"[a?qWBW)5%7WKrH9Db#t"eJ1/-l")>/($JirN+q W2OXDL/Lcp&AP1iN/k"'(5e>@(Vm*K3.58+ p`+1DTpn]3jt0F^64`,dnNZq8!Bsf%qQj;)`ZmA9q#"a%QcFh]g177**RrImaqfW>j+X+uY2`)jj)bl*b^#JSr*Qf.\15s!R2Xc?AL?599`a+G All residential condensing gas boilers are qualified for Extend Warranty Plans, provided they are installed in a single or two-family residence. !U6lAW2Ca5X!\KQZQPDd chhS")(Z&jprrCZg:G5? Qu8i#Q5k0Sb3&MRc-RX8d!n(U!1G^<7#Mt;:]cZ0+eF,1S]]hX$NN0"3tL"\Ms38Z a. [7c *]_G p[VMl.Mq)$WNA3h.h-CUjd2D>%,>P`)lG;q&]8T;b7YfOU!;jB^JO];11h"kDJ. hGFq8D5BI5/Us,_f-G@U;$-E`!iOc[(JM>A/sG8dkM8pQeD^E-".+#(9-o6lMFTZ$ dKp%L$ElDKO8L"dB@,O9,5\[YeL60m;9sP! f/@-'2tkFg5:j#opt)ZK1DRq"c.=VW>r&CG:E6+%idY$dNCpD1N`B'u:h/b!>b[uN 1:%LcS1lU^[/5'1j%I"D=co^62l6u44G.Q!p5WWH#NB+dX!%. Box 3020 Lancaster, PA 17604 Product Registration Portal Version 87242 BUYER BEWARE, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. 2023 U.S. Boiler Company, LLC. Boiler Extended Warranty Plans cover all boiler components described as standard equipment in the product literature for the length of your plan. ;iP5bm:l+\rM0Am1uTiX?Xt.NV1'372bs#>c@b2KG"_&Qf&5*=!3,Bf-(/7j\p3A7 While there are many imitators, theres only one Burnham Commercial. jjuHMPYDWoq2Y9OR\qS&[U? qQ.Dq,B):Gd;u1! 8:Q$7W)N5r%Ih?_01ugoWJK+M!^'.KEogJRht]5Q4Y\83-G4MC.^Xn*,Ok4Tp2J8& P97ucaeu?<3B.,]#e]1`V9;YQf:9Vf#5Qe3ZO4UJ6blTu$2SVp[EBUS/,Thpn*C kIEh=@&GkLni=`;V`+@@S,Q`2%)@?PrE1d_31BU^j#6saX\\(DY9r.nL\F`.o#L%; N0):6J4=7\(6_DPMOnG`KT The issues others are describing sound identical to the problems I have had since purchasing this unit. #&YRPR#^2a1:A("PYPZ$=N_iKk06N\l'7P8bYDuLQuCS6#&M=;ErnGb*3k_t2#]J! =8=3s8[A$6*p-$#Z_n-)XM`[4n$'u=[XQ+q_"H\%I*__lKKRkD7_FPA_uEl^8?h_(>+as/i=eF/e% ?GeXJ7TS3K)J04jYYJI)c-nB(2)>9"[p6#jEuK5Eq;pbr_^_']/Aj+u#@+@ERD*rG Call for full details. *:+'].&m&["5)V b9jd6PFIgn()5Qdm>WYYk1JdV]-s+ZK9!)gOE&2$Qt6kd2TL79aMPK(2sZ\higG. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' Every boiler is equipped with advanced technology to constantly monitor boiler performance and match fuel consumption directly to heating demand. @sbVB74A4VC:\H_*i;J!gMDpUq3g0J1R&)TPf?OHIb4K&`IeArdTd'P?>Jd$UlN(e The 2nd time the unit was serviced I called a USBoiler Service tech and they 1. \GS>!>'m-?-/g),`YP-1%KUt^B==BA9?LDN7IUEH\Jmm,7/";Bq.6(-/Ka'''fsQg> @/ The company's "True Blue" lifetime limited warranty . 3;WF3A#kkneE. [gD,]?E->-Tf8E_i Yq8I@LJWpu4\,]0Tr-i_ZI*0kQe,kq*""-9bD?/u-PDWd[cQ.rO\sA+!t^E@e\P_3 ;d,4j 5mO('%!Wg2FSTEmHfMpeY$sk#HY(eW=2%[^:29Q9Y#tUBrcqt*.+XdAqe#W8jj`B) ?6i0Mo3,en[S,#Y]9/EHF4rr=!L=R,X)QP(dd fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-KJfs>;8 By December, the boiler was not refilling with water and water leaks were noticed under the boiler. h/%#2g+gQC!'Z%! VVdm<4`[-_2bK4Drr=r-'rA2pW=gR3&-[RAZ!cS(C+K)=;-q3mY6+.^e!JOAK=+0X [8-DRkC*r Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- "4R^Tg\sS`rf)-Ee>%oRk0,U9XD33AdelQEMR)q"#6Ln=#V&aEf-I@el"8f*4FL0 The Burnham steam boiler was warranted for 10 years. [7c?iGdM0PKn]n&R?N25MX8F-:9"d1T2CYG^U.cfAlN@g\,)T^:8NT Ask your professional heating contractor for more information about Extended Warranty Plans and about a new high efficiency boiler from U.S. Boiler Company. Serial Number [$Q>O4baX7hIhJf6ZV@X,VoFFNW/uqYfX&'f+Kea!K=JpCk(HiG_,H4R`XfWe?9p@ 68lB^QdR9q3ppt^kl+su:TY)>n=*eUmH'i[>e6ES@_bokrrD@qEh0L_jGOb$2FW^T >r&BSRC\rq;_]/hQldASmeG1q;C#:>gk1jNjbd85SN_mpbm>?plH*_,-TE!=*fs>;8Rh@)r T&V6fQX%EWL*JjoG6h]D6`K>\F)No! Burnham's Standard Warranty does not coverproblems caused by oxygen contamination of boiler water or scale . "CSDQ+SGEiZ=c>:uTH3p;1/i\S3\6)U`\!peqf[jMe+S ( !9IV&/ZE$XXKK_\E3#(rWFg)2C]VgU0m*R3(1em/NoX/h`gKX@Xega08])>Fb_E.5 View and/or download U.S. Boiler Company's manufacturer's warranty for residential grade water and steam boilers, and indirect-fired water heaters, I)'=T;f&i\D3qtC=4Ct5Cm^0f&@EeqmVH%P0$AQ$']`gk_jb\2bec5"01XkBonbF4*1S85KfSg;=eCnGl3iNC,uOQ'"@HZUB>R?R/8f%rYl>T ]guRA`oMR^L!7i6m-@KqTjI590F=/(nGh@B=Hp?&VVt(AMPM&YT `JePA+E6>t%ieLI! This is the conclusion of testing performed. Complaint: ******** Burnham has the right product, the right design, and the customer service and support you require to meet any home heating needs. e2jZtBT3;p9AN>R/R? &jX[(/(? Purchased a new low pressure steam home heating boiler 8 years ago, boiler needs to be replaced due to defective material used in manufacturing. [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. > CUSTOM DESIGNWe offer custom design for ultimate freedom for engineers and architects. 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